Contact Us

Effective Date: June 1, 2026 · Last Updated: June 1, 2026

Have a question or need help? Here's how to reach us.

The fastest way to contact ThoMetrics AI LLC is by email:

support@simplewebgames.com

We're happy to help with support questions, billing or refund inquiries, privacy and data rights requests, bug reports, and general feedback.

What to include

Please email us from the address you used to sign up so we can verify your account. For bug reports, it helps if you tell us what you were trying to do, what happened instead, and what device or browser you're using.

Response times

We do our best to respond to all inquiries within a few business days. For privacy and data rights requests, and for refund inquiries, we commit to responding within 30 days as outlined in our Privacy Policy and Terms of Service.

Copyright and DMCA

For copyright or DMCA inquiries, please email the address above and include 'DMCA' in the subject line.